We use Qualtrics survey software (which we really like) and have a panel of customers who have agreed to answer survey questions every month. We appreciate the customers who are willing to take time to give us their opinions. We pay a great deal of attention to the feedback. We adjust our work and investment priorities based on what our customers tell us.
Our last survey had 15 questions. We received answers from 1,041 customers. Here are some interesting facts:
So my friend Robert Merrill (Utahtechjobs.com) reminded me to plug the upcoming Blogging for Business conference in Salt Lake City, scheduled for Monday, October 22nd.
The Generations Network, formerly MyFamily.com, announced today a $300 million acquisition by Spectrum Equity, a $4 billion private equity fund with offices in Menlo Park and Boston. It is expected that the current management team will continue to lead the company, which is headquartered in Provo, Utah.
World Vital Records is running more smoothly, and is closer to achieving our near-term financial goals, with sales 136% higher in September than in our best previous month.